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Tuesday, August 31, 2010

Nokia forum experts bashing clients

A few weeks ago I saw a post on the Nokia forum, where a guy called Lucian Tomuta (you may remember him from a demo video for N8), and another guy who's name I do not know but who's forum nickname is wizard_hu_, nearly bit some poster's head off when he started a thread about porting Maemo for Nokia 5800.

The original thread was this, which was closed about a year ago:


I was blown away by the attitude of these two guys towards the user that started the forum, and now a year later I thought I would bring this behavior to Nokia's attention. Here is what followed:


These guys simply don't care about the respect a customer should get. Here is a taste of the conversation:

Q: So really why there is no port of maemo for 5800 ?

A: Why would there be one? Would its existence make any sense from the majority-of-5800-users' point of view? Do you often change the OS on your washing machine? Or on the microwave oven?

When I started to point these things out, I got one official answer from the forum administrator who said he'd investigate this(which I really appreciate, finally someone was actually willing to solve this problem), and then some more attitude from the "washing machine" guy.

We'll see how it goes. I'll keep everybody posted.